Email Client Setup

You should have received a username, password, and list of email addresses — for example:

UsernamePasswordAddresses
alicepa$$w0rdalice@suntrup.net, al@suntrup.net

Here's what to do with them.

Download and configure a mail client

On the destop I recommend Thunderbird or Outlook, but you can use whatever you want

On your phone, you can also download Thunderbird or you can use iOs or Android mail.

My recommendation for both is Thunderbird. It's free and open source, and it's something I can help with if needed. You can even add other mail accounts to Thunderbird so that they're all in one place. Whatever you pick, the first thing you'll have to do is configure IMAP and SMTP. This is what you'll enter:

Incoming mail (IMAP)

SettingValue
Servermail.suntrup.net
Port993
SecuritySSL/TLS
Usernamealice
Passwordpa$$w0rd

Outgoing mail (SMTP)

SettingValue
Servermail.suntrup.net
Port587
SecuritySTARTTLS
Usernamealice
Passwordpa$$w0rd

Adding your email addresses

Your account may have more than one address (like alice: alice@suntrup.net and al@suntrup.net). Once your client is connected, add each address as an additional identity so you can send from any of them:

Forgot your password? Need additional support?

Contact support@suntruptech.com with any questions or needs.